Employment

Development Director

The Director of Development will serve at Canterbury Shaker Village’s lead fundraiser and is responsible for planning, implementing, evaluating, and reporting on the organization’s development and engagement activities. This leader will oversee donor relations, annual giving, major gifts, planned giving, grant writing, and special events as well as fundraising for operating, capital and endowment campaigns. The Director will lead efforts to build a network of new support for Canterbury Shaker Village and steward its longtime donors. As a member of the leadership team, the Director of Development will contribute to organizational strategy, ensure the sustainability of fundraising programs, and represent Canterbury Shaker Village with credibility, diplomacy, and enthusiasm.

Roles and Responsibilities

  • Build a Culture of Philanthropy: Foster a unified commitment to giving by educating staff, volunteers, and stakeholders on the importance of philanthropy, integrating fundraising into all aspects of the organization’s activities, and creating opportunities for meaningful donor engagement and recognition.
  • Fundraising Strategy: Establish and implement clear short- and long-term goals to drive successful fundraising initiatives. Lead and manage all aspects of fundraising.
  • Comprehensive Donor Engagement: Build, cultivate, and steward relationships with individual, corporate, foundation, and government donors.
    • Develop and oversee implementation of a Donor Cultivation Plan
      • Design and oversee a structured process for identifying, cultivating, soliciting, acknowledging, and stewarding donors.
      • Collaborate with staff and trustees to devise tailored engagement strategies for existing and new prospects.
      • Strengthen donor engagement by crafting compelling cases for support and personalized stewardship plans.
    • Emphasize relationship-building practices that support both immediate fundraising needs and long-term donor retention.
      • Establish and maintain relationships with lead donors. Act as a key solicitor while managing the Village’s development program.
      • Actively engage with the CSV community through events and other interactions to build relationships and foster support.
    • Lead processes to identify, research, approach, and cultivate potential new supporters, with a focus on lead/transformational donors.
  • Collaborate with Leadership: Partner with the Executive Director and Board of Trustees to align development efforts with organizational goals.
    • Engage Board and Volunteers in Fundraising. Provide training, guidance, and opportunities for them to actively participate in fundraising efforts.
    • Act as the key liaison and facilitator for the Board’s Development Committee.
  • Donor Recognition: Ensure all donors are thanked and acknowledged promptly and appropriately, using tailored strategies to reinforce relationships and inspire continued support.
  • Strategic Communications and Reporting: Develop and oversee implementation of a Communications and Engagement Plan
    • Work with communications staff and/or consultants to develop impactful materials such as the annual report, direct mail appeals, project case statements, and sponsorship proposals.
    • Collaborate with staff and consultants to ensure consistent communication with donors, members, and the broader community.
  • Data-Driven Fundraising: Oversee data collection, management, and analysis to guide strategy and decision-making. Leverage metrics to evaluate fundraising performance and refine practices for maximum efficiency and impact.
    • Ensure that a comprehensive donor database is in place and maintained to track relationships and engagement.
    • Provide reports on development department activities and progress to the Executive Director, board, and donors
  • Plan and Lead Fundraising Events: Organize and manage fundraising-related events, integrating meaningful engagement opportunities for Board members, donors, and volunteers to deepen their connection to the organization.
    • Engage with the CSV community through active participation in events to build relationships and foster support.
  • Supervise Development Staff: Manage and support development team members (likely 1-3 people), ensuring their efforts align with the organization’s fundraising objectives.
    • Coordinate departmental responsibilities through an annual work plan and master calendar, setting clear goals, providing regular feedback, fostering professional growth, and encouraging a collaborative culture.
  • Program Management:
    • Assist with the creation of an annual development budget. Ensure operations in line with the approved budget.
    • Oversee development operations, making improvements to policies and procedures as needed
  • Grant Management:
    • Work with grant-writing consultants and CSV staff to identify, apply for, and manage grants in support of the village and its work, ensuring alignment with institutional priorities

Traits and Characteristics

The Director of Development will be an organized and visionary leader who combines strategic thinking with hands-on implementation. They will be a collaborative team player with strong interpersonal skills, capable of inspiring staff, board members, and donors. The successful candidate will be able to demonstrate successful time and priority management, and the ability to manage multiple projects simultaneously.

Additional Information

Reports to: Executive Director
Location: On site at Canterbury Shaker Village, Canterbury, New Hampshire
Job Type: Full Time, Exempt
Salary: $90,000 – $110,000

Benefits: Paid Time Off, Medical Reimbursement, Retirement
Working Conditions: This position requires working occasionally on nights and weekends.

This position requires travel within and occasionally outside of New Hampshire.

Equal Opportunity: Canterbury Shaker Village is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.

Note: Job descriptions are subject to change over time. Canterbury Shaker Village reserves the right to modify the above job description as necessary to accommodate the evolving needs of the organization.

About Canterbury Shaker Village

Mission Statement: Canterbury Shaker Village preserves and interprets the legacy of the Shakers, providing a place for learning, reflection, and renewal of the human spirit.

Canterbury Shaker Village, Inc., is an internationally-known non-profit museum founded in 1969 to preserve the heritage of the Canterbury Shakers. Designated as a National Historic Landmark for its architectural integrity and significance, the Village has 25 restored original Shaker buildings, 4 reconstructed Shaker buildings, and 694 acres of forests, fields, gardens, nature trails, and mill ponds under permanent conservation easement. The village houses an impressive collection of historic artifacts made and/or used by the Shakers, as well as books, photographs, and documents. Tours, programs, exhibits, and events showcase the property and collection and help visitors chart their own journey of simplicity, caring, and community. Learn more at www.shakers.org.

Apply Now

To apply, send a resume and cover letter to Executive Director Erin Hammerstedt at ehammerstedt@shakers.org. Applications will be reviewed on a rolling basis. The position will remain open until filled..

Manager of Communications and Engagement

Summary:

As a member of the Canterbury Shaker Village Development department, the Manager of Communications and Engagement will lead the strategic process to communicate our mission, programs, and impacts to various audiences, encouraging visitation, building relationships, raising awareness, garnering support, and encouraging active participation from potential donors, volunteers, and community members.

Employment Type:
Full Time – Exempt

Essential Responsibilities:

  • Develop and maintain a plan for the cultivation and engagement of all constituents, from visitors, attendees and local residents to members and annual donors, as well as leadership, major, and principal giving prospects.
    • Identify and understand different groups of stakeholders (visitors, members, donors, volunteers, staff, board, etc.) and tailor communications accordingly.
  • Oversee the organization’s message development, ensuring clear, compelling, and impactful messaging that aligns with the organization’s values and resonates with target audiences.
    • Share impactful stories of the organization’s work, highlighting success stories and the positive impact of CSV.
    • Advertise regular and special programs, activities, and events.
    • Effectively communicate volunteer opportunities, providing clear expectations to engage and retain volunteers.
  • Assist in cultivating long-term relationships with donors through regular updates, personalized communications, and opportunities for deeper involvement.
    • Work with prospect managers (staff, consultants, and volunteers) to facilitate regular, meaningful communication with donors per their donor experience plans.
  • Manage the CSV communication plan and calendar, using various channels to provide information to and engage with multiple constituencies effectively.
    • Maintain an engaging website with content that clearly communicates CSV’s mission, programs, and impact. (May involve leading a project to improve the website).
    • Regularly send informative emails to subscribers with news, updates, and donation appeals.
    • Work with other staff to share updates, stories, and calls to action via social media.
    • Actively engage with the community through events, workshops, and other interactions and communications to build relationships and foster support.
    • Lead efforts to follow up with constituents after events.
  • Maintain a positive public image for CSV by addressing concerns promptly and proactively managing communications.
  • Take on other responsibilities, as requested.
    • Provide support to special campaigns

 

Qualifications:

Education and Experience:

  • A bachelor’s degree or higher degree in communication, journalism, marketing, public relations, or a related field is preferred.
  • Two or more years of experience in communications- or customer service-related field preferred.

 

Skills and Abilities:

  • Strong communication skills, including the ability to: craft clear, concise, and engaging content for various platforms, tailoring communication styles to different audiences and situations; present information effectively in person and during virtual meetings; and understand and respond effectively to diverse perspectives.
  • Understanding how communication efforts contribute to organizational success, and how to align communication efforts with organizational goals.
  • Exemplary organizational and time management skills. Must be able to manage multiple projects and deadlines effectively.
  • Good interpersonal skills, with a good track record of maintaining strong relationships with internal and external stakeholders, understanding and responding to the needs of others, and handling conflict constructively.
  • Proficiency in using digital communication platforms and tools. Ability to use data to measure the effectiveness of communication efforts and make data-drive decisions.
    • Strong work ethics and ability to follow multi-step instructions and work independently and as part of a team.
    • Strong attention to detail and ability to work with precision.
    • Ability to adapt and adjust to changing circumstances and priorities.

 

Work Environment:

  • Most work will take place indoors, in an office environment. Some outdoor work may be required.
  • This is a full-time, on-site position. In general, work hours will be between 8:30 am and 5 pm Monday through Friday. Some evening and weekend work will be required, with advance notice.
  • Salary range is $48,000 to $54,000, based on experience, paid bi-weekly. Additional benefits include paid time off, medical reimbursement, and retirement.

 

About Canterbury Shaker Village

Mission Statement: Canterbury Shaker Village preserves and interprets the legacy of the Shakers, providing a place for learning, reflection, and renewal of the human spirit.

Canterbury Shaker Village, Inc., is an internationally known non-profit museum founded in 1969 to preserve the heritage of the Canterbury Shakers. Designated as a National Historic Landmark for its architectural integrity and significance, the Village has 25 restored original Shaker buildings, 4 reconstructed Shaker buildings, and 694 acres of forests, fields, gardens, nature trails, and mill ponds under permanent conservation easement. The village houses an impressive collection of historic artifacts made and/or used by the Shakers, as well as books, photographs, and documents. Tours, programs, exhibits, and events showcase the property and collection and help visitors chart their own journey of simplicity, caring, and community. Learn more at www.shakers.org

Equal Opportunity: Canterbury Shaker Village is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.

Note: Job descriptions are subject to change over time. Canterbury Shaker Village reserves the right to modify the above job description as necessary to accommodate the evolving needs of the organization.

 

To Apply:

Interested candidates should send a cover letter and resume to Executive Director Erin Hammerstedt at ehammerstedt@shakers.org. Applications will be reviewed on a rolling basis. The position will remain open until filled.

Visitor Services Associate

Summary:

Canterbury Shaker Village’s Visitor Services Associate seeks an experienced, organized, enthusiastic, creative professional with strong people and communication skills to oversee daily operations of the Museum Store, facilitate memberships, and answer general inquiries made by phone and visitors. Reporting directly to the Visitor Services Manager, Charlie Decker, the Visitor Services Associate is responsible for the routine operation of the Village Store and cultivating membership through the engagement of visitors. As the front-line representative of the Village, qualified candidates will be trained to become familiar with broad Shaker history in order to answer visitor questions. Primary responsibilities include: – Customer service at the highest level – Inventory assistance – Online Store duties, including timely processing of orders – Support marketing efforts as they relate to the Store – Occasionally assist with programs.

Canterbury Shaker Village is open May through November, with this position being offered at 20 hours a week, 3 to 4 days a week, May through October, at $18/hr. Weekends are required. Availability through October is required. Additional hours available through Museum Interpretation and throughout the season. Exceptional performers in this role can progress to Assistant Store Manager with demonstrated capabilities. To apply, please send a cover letter and resume to info@shakers.org.

Employment Type:
Part Time – Hourly – Non-Exempt

Essential Responsibilities:

Oversee daily operation of the Village Store, including:

  • Daily operating procedures including opening and closing of historic spaces
  • Customer service
  • Online sales
  • Assisting with store correspondence
  • Assisting with inventory management
  • Assistance with organization and cleanliness of the store
  • Supporting membership initiatives as they relate to the Village Store
  • Supporting membership initiatives as they relate to the Village Store

 

Desired Qualifications:

  • Retail and customer service experience
  • Ability to quickly learn various forms of technology and software
    • Including but not limited to:
      • Square Retail and FareHarbor Booking
      • Organized and focused
      • Strong, diplomatic team player and good listener
      • Belief in a friendly, welcoming environment for both staff and visitors
      • Creative problem solver
      • Great verbal and written communication and interpersonal skills

Development Associate

This role primarily supports the Development team with a minimum of 75-80% of time dedicated to the Development responsibilities outlined below. The remaining 20-25% of times consists of general administrative support.

Development:

  • Support all Administrative functions of Development, including database entry and management, communications, and reporting;
  • Support Development Events;
  • Serve as liaison to the Vice Chair of Resource Development;
  • Maintain an efficient, productive, and positive office culture for fellow employees as well as visitors;

     

General Administration:

  • Serve as key liaison between Village staff and outsiders, providing information, answering questions, and responding to requests;
  • Manage office facilities, equipment, supplies, and the IT contract.

 

Essential Responsibilities:


Development

  • Execute annual fund appeals and related fundraising activities (ex. NH Gives);
  • Handle and respond to email.
  • Record gifts and maintain records on donors and prospects in Bloomerang;
  • Generate acknowledgements;
  • Create a weekly giving list to be sent to the Finance Manager, Vice-Chair of Resource Development, Chair of Annual Fund, Campaign Director & Co-Chairs, Campaign Counsel, and Board Chair;
  • Create and maintain the development calendar;
  • Schedule and set up meetings, including committee meetings, prospect meetings;
  • Pull reports as needed to support meetings and discussions;
  • Assess filing needs and implement proper filing system for development records.

 

General Administration

  • Provide administrative support to the Executive Director for correspondence and board-related activities;
  • Be communications “hub” for the Village, sorting/distributing incoming mail; answering and directing phone calls;
  • Manage and distribute contact lists for Trustees, Corporators and Committees; update letterhead for stationery and website;
  • Schedule conference room sign-ups; occasionally handle meeting logistics.

 

Desired Qualifications:

  • Demonstrated competence in office administration;
  • Experience in developing internal processes and filing systems;
  • Strong written and verbal communication skills;
  • Strong time-management skills;
  • Proficiency with office applications, and aptitude for learning new systems;
  • Ability to maintain confidentiality of Village information;
  • High school diploma or equivalent required; bachelor’s or associates degree preferred.
This position is being offered at 40 hours a week, at $20-25/hr depending on experience.  To apply, please send a cover letter and resume to kmarcellino@shakers.org
EMPLOYMENT TYPE: Full Time Hourly

Visitor Services Associate

Canterbury Shaker Village, Inc., is an internationally known non-profit museum founded in 1969 to preserve the heritage of the Canterbury Shakers. Designated a National Historic Landmark for its architectural integrity and significance, the Village has 25 restored original Shaker buildings, 4 reconstructed Shaker buildings, and 694 acres of forests, fields, gardens, nature trails, and mill ponds under permanent conservation easement. Tours, programs, exhibits, and events help visitors chart their own journey of simplicity, caring, and community.

Essential Responsibilities:
Oversee daily operation of the Village Store, including:

  • Daily operating procedures including opening and closing of historic spaces
  • Customer service
  • Online sales
  • Assisting with store correspondence
  • Assisting with inventory management
  • Assistance with organization and cleanliness of the store
  • Supporting membership initiatives as they relate to the Village Store
  • Support marketing efforts as they relate to the Store.
  • Assist with special events and programs, as needed.

 

Desired Qualifications:

  • Retail and customer service experience
  • Ability to quickly learn various forms of technology and software
  • Including but not limited to Square Retail and FareHarbor Booking
  • Organized and focused
  • Strong, diplomatic team player and good listener
  • Belief in a friendly, welcoming environment for both staff and visitors
  • Creative problem solver
  • Great verbal and written communication and interpersonal skills

 

Canterbury Shaker Village is open May through November, with this position being offered at 20 hours a week, May through October, at $18/hr. Weekends are required.

To apply, please send a cover letter and resume to info@shakers.org.

EMPLOYMENT TYPE: Part Time Hourly 

Canterbury Shaker Village prohibits discrimination on the basis of race, color, national origin, sex, sexual orientation, religion, age, disability, or marital status. Canterbury Shaker Village is an equal opportunity employer.